This tool kit was created to assist Denton County homeless service providers in delivering person-centered support and collecting valuable data to improve our homeless crisis response system. These tools were created to assist new providers and as a refresher for seasoned case managers and agency staff. Click on the links below to download these helpful training materials in PDF form.
Homeless Management Information System (HMIS) / ClientTrack
Coordinated Entry Process in HMIS
An infographic that walks through steps that should be taken when entering a client's information through Coordinated Entry, from start to finish.
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Housed Clients in HMIS
An infographic that explains the steps that should be taken in HMIS when a client exits to housing from homelessness.
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How to Check Program Enrollments in HMIS
An infographic that shows how to check a client's program enrollments in HMIS and find out more information about who they are working with.
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First Steps in HMIS for a New Client
An infographic that walks through steps that should be taken when someone begins experiencing homelessness and starts accessing your services for housing assistance.
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Easily Forgotten Final Steps in HMIS
An infographic that explains what to do in HMIS when your client is exiting to housing from homelessness.
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Checking Agency and Client Referrals in HMIS
A written out tutorial on how to check referrals in HMIS for either your agency or for a client you are working with.
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Housing Program Referrals
A how to on referring a client that is experiencing homelessness to two of our main housing program types in HMIS - RRH and PSH.
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Reassessments for Coordinated Entry
A double sided infographic on how to know when a client needs a reassessment for Coordinated Entry as well as how to complete a reassessment for a client.
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Recording Unmet Needs in HMIS
A tutorial on how and why recording a client's unmet needs should be tracked in HMIS.
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Goal Setting with Clients
A decription of goal setting with clients you are working with as well as how to track goals, steps and outcomes in HMIS.
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Common UDQ Errors in HMIS
A helpful reminder on four of the top errors that Denton County agencies see when Universal Data Quality (UDQ) reports are pulled and how to fix them.
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Eviction Prevention/CAA/CRA Process in HMIS
An infographic that walks through steps that should be taken when a client is enrolled in the Eviction Prevention program with COVID-19 related funding.
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Best Practices
Housing First
A doublesided infographic on what Housing First is and what your role is in Housing First - Created for landlords, non-profit agencies, and anyone else interested.
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Housing Plan Template
A template created in order to begin a housing oriented conversation with someone experiencing homelessness and start a preliminary plan with the client.
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Tools for Assistance
Methods of Obtaining Proof of Residency
An infographic created to list out the steps and routes of obtaining proof of residency, a critical aspect of obtaining an ID.
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Obtaining Identification Guide
A quick guide on steps to obtain identification like: Social Security Cards, Birth Certificates and Drivers Licenses.
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Texas Homeless Network Resources
THN Youtube Channel
Coordinated Entry 1: Ending Homelessness is Possible
Coordinated Entry 2: Coordinated Entry in the Texas Balance of State CoC
Diversion & Coordinated Entry HMIS Data Guide